Locating Your Gas Fire Pit:

• Place your fire pit in a location that allows you to take advantage of the best landscape views of your garden and or backyard.
• Be aware of prevailing wind conditions.
• Place your fire pit at least 10-feet away from any structure or combustible surface.
• Check your owner’s manual for recommended clearance requirements for walls, structures or buildings.
• Place your fire pit in a spot clear of hanging trees, branches, brushes, or anything else that is flammable, or overhangs.
• Place your fire pit on rock, stone, concrete or bricks, never on wooden decks.
• Check with management if you live in an apartment to learn the requirements and fire codes for using an LP gas outdoor fire pit in your apartment complex.
• Choose a spot with good drainage.
• Locate your fire pit on the southeast side of a garden as a “fire element” as part of Feng Shui design, the Taoist art and science of living in harmony with the environment.

Locating Your Wood Fire Pit:

• Place your fireplace on the southeast side of a garden or backyard to conform to the normal positioning of the elements.
• Don’t ignore the view and be aware of prevailing wind conditions.
• Place your fire pit at least 10-feet away from any structure or combustible surface.
• Do not use fire pit on wooden decks (place on rock, stone, concrete or bricks).
• Place your fire pit in a spot clear of hanging trees, branches, brushes, or anything else that is flammable, or overhang, for example.
• Choose a spot with good drainage.

Using Your Gas Fire Pit:

• Always use fire pits outdoors. Never use in a building, garage or other enclosed area.
• Never leave the fire unattended.
• Do not allow children or animals near any outdoor fire pit.
• Use safety gloves and tongs when interacting with fire pits such as moving ceramic logs, lava rock or fire glass.
• Cooking on a gas fire pit is not recommended.
• Do not burn wood in a gas fire pit.
• Converting LP burning fire pits to natural gas is not recommended and will void the manufacturer’s warranty.
• Check all factory connections for leaks.
• Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance.

Using Your Wood Fire Pit:

• Never leave the fire unattended.
• Always use fire pit outdoors. Never use in a building, garage or other enclosed area.
• Do not allow children or animals near any outdoor fire pit.
• Always have a container of water nearby and a garden hose on standby before starting a fire.
• Use all natural products, such as Fatwood™ sticks to light your fire. Never use chemicals such as lighter fluid, kerosene or gasoline to start a fire.
• Do not burn pressure-treated wood because it may contain harmful toxins.  Hickory and oak produce the least amount of smoke.  Good firewood options include pinion wood, alder, cedar, oak, hickory, mesquite, pecan and even fruit woods such as apple and cherry.
• Do not overload your fireplace with too much wood while in use.
• Use a spark guard to control sparks and burning embers.
• Use safety gloves and tongs when interacting with fire pits, such as removing the spark guard, or adding logs.
• Avoid using fire pit in windy conditions, which can blow embers.
• To extinguish, allow the fire to burn itself out.  Do not use water to extinguish a fire as the extreme temperature change can damage the fire pit.

Leak Test a Gas Fire Pit Before Operating:

• Always perform leak test before lighting the outdoor fireplace and each time the tank is connected for use.
• Do not smoke while leak testing.
• Do not use or permit sources of ignition in the area while conducting a leak test.
• Conduct the leak test outdoors in a well-ventilated area.
• Do not use matches, lighters or a flame to check for leaks.
• Do not use an outdoor fire pit until any and all leaks are corrected.

***If you are unable to stop a leak, disconnect the LP gas supply. Call a gas appliance serviceman or your local LP gas supplier.***

LP Gas Leak Test Procedure:

• Turn the hand wheel of the propane tank about a third of the way.
• Apply soapy water to all connections; if a bubble appears do not use the tank.

What to Do If You Smell Gas and the Appliance is Not Lit:

• Do not try lighting any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone.
• Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.

What to Do If You Smell Gas and the Appliance Is In Use:

• Shut off gas to the appliance.
• Extinguish any open flame.
• Open lid.
• If odor continues, keep away from the appliance and immediately call your gas supplier or your fire department.

LP Tank Safety Tips:

• Never store a spare tank beneath a fire pit.
• Always store tanks upright.
• Never store a tank in temperatures of 125 °F or more.
• Secure tank upright when transporting, in a well-ventilated area of your vehicle. Drive directly to where it will be used. Do not allow tank to sit in a vehicle unattended
• Never use or store a propane tank indoors.
• If storing fire pit indoors, disconnect tank. Move tank to a secure, well-ventilated location outdoors.
• Do not try to repair a damaged tank or tank valve.
• Take a damaged tank to a qualified propane supplier for repairs or disposal.
• Ensure the tank valve handle is in the “Closed” position when the tank is not in use.

Absolutely, our wood burning outdoor fireplaces are designed for normal wood logs, and manufactured wood logs (i.e. Duraflame® logs). Due to the chemical make-up of manufactured wood logs, it is possible that this may cause rusting and deterioration quicker than normal wood logs.

There are a couple of reason why you have excess smoke:

1. New products, especially firehouses, there needs to be an initial burn of about 30 minutes. This allows any excess materials from the manufacturing process to burn off.
2. The type of fuel you use can also determine the amount of smoke produced. Generally, the drier the fuel you use, the less smoke there will be. Manufactured wood designed for outdoor use can also reduce the amount of smoke produced.
3. The amount of wind around the unit can affect the quantity of smoke produced. The more wind there is generally means more smoke will be produced.

Your product is designed to pull air up through the chimney. Make sure that the chimney is clear of any obstructions that can cause poor ventilation. Excessive wind conditions may cause some smoke not to go up the chimney.

Most of our products are made from non-stainless steel.

Products made from non-stainless steel will rust over time.  Rust is the result of the oxidation of iron in the presence of water and oxygen.  Your product has a pre-painted or powder coated finish applied to the steel, but over time and with usage, this finish may deteriorate.  For best results, please perform routine maintenance on your product – see manual for cleaning instructions, and use a high quality cover if storing the unit outside.

Stainless steel items do not “rust” as you think of regular steel rusting with a red oxide on the surface that flakes off. Stainless steel will turn a yellow color over time.  This is a natural occurrence due to the heat of the fire on the stainless steel.  This can be reduced by using a high quality stainless steel polish.

If you do see some red rust it is probably due to some iron particles that have contaminated the surface of the stainless steel and it is these iron particles that are rusting. Commercially available “pickling paste” can also be used. See “Care and Cleaning of Stainless Steel” for more information.

No, rust is not covered under your manufacturer’s warranty. This warranty is only for defective parts. Lack of routine maintenance is the most common cause of rust. This can include:

• not removing all the dirt from your stainless steel
• not thoroughly rinsing your stainless steel after washing, and leaving some soap behind
• not thoroughly drying your stainless steel

We hope you enjoyed your outdoor fire pit. When it comes time to upgrade your unit, we encourage you to dispose of your old outdoor fire pit in a safe and environmentally friendly way.

The following are guidelines to help you dispose of your outdoor fire pit safely:

CLEAN:

Before you dispose of your outdoor fire pit, you will need to thoroughly clean all surfaces of debris or residue.

SAFETY FIRST:

Wear work gloves to protect against sharp edges or burrs in the metal.

Where applicable, make sure the gas tank is off and disconnected from the regulator/hose assembly before dismantling any other parts.

Note: It may be helpful to refer to the owner’s manual to disassemble your outdoor fire pit, making sure to complete the steps in the reverse order.

RECYCLABLE:

Steel/Stainless Steel/Cast Iron/Brass/Aluminum: Once disassembled and cleaned, stainless steel, steel, cast iron, brass and aluminum parts from grills can be recycled by taking to your local scrap metal dealer or visit www.earth911.com to find a recycling center near you.

*Remove any non-metal attachments, prior to recycling.

Plastic Control Knobs: Gas control knobs are recyclable if they are made of black plastic.  Follow local municipal guidelines for plastic recycling. If they are metal plated, they should be disposed of in the standard domestic garbage waste disposal system.

Unwanted Propane Tanks: Many landfills, recycling centers, and scrap metal dealers cannot recycle unwanted tanks because of the residual propane inside. However, most propane exchange companies will take them and recycle them at no cost to you.

NOT RECYCLABLE:

Hearth (non-metal): Please dispose of with your domestic garbage waste disposal system.
Door Magnets, Logs, Lava Rocks: Please dispose of with your domestic garbage waste disposal system
Regulator/Hose Assembly: Please dispose of with your domestic garbage waste disposal system. Remember to disconnect the gas hose from the gas line and any regulator before disposing.
Batteries: Proven cost-effective and environmentally safe recycling processes are not yet universally available for alkaline batteries. Some communities offer recycling or collection of alkaline batteries—contact your local government for disposal practices in your area. Otherwise, to find a battery recycling location near you, visit www.earth911.com. Never dispose of batteries in fire as they could explode.
Electronics (i.e. igniter wires, electric controller, heating element): Check with your local municipality to find out e-waste pick-up days or drop-off locations.

Note: Keep in mind that accepted recyclables vary by municipality. Check with your local municipality to see what’s allowed and what’s not.

How to Properly Recycle/Dispose of Your Patio Heater

We hope you enjoyed your patio heater. When it comes time to upgrade your unit, we encourage you to dispose of your old patio heater in a safe and environmentally friendly way.

The following are guidelines to help you dispose of your patio heater safely:

CLEAN:

Before you dispose of your patio heater, you will need to thoroughly clean all surfaces of debris or residue.

SAFETY FIRST:

Wear work gloves to protect against sharp edges or burrs in the metal.

Note: It may be helpful to refer to the owner’s manual to disassemble your patio heater, making sure to complete the steps in the reverse order.

RECYCLABLE:

Steel/Stainless Steel/Cast Iron/Brass/Aluminum: Once disassembled and cleaned, stainless steel, steel, cast iron, brass and aluminum parts from patio heaters can be recycled by taking to your local scrap metal dealer or visit www.earth911.com to find a recycling center near you.

*Remove any non-metal attachments, prior to recycling.

Plastic Control Knobs: Gas control knobs are recyclable if they are made of black plastic.  Follow local municipal guidelines for plastic recycling. If they are metal plated, they should be disposed of in the standard domestic garbage waste disposal system.

Unwanted Propane Tanks: Many landfills, recycling centers, and scrap metal dealers cannot recycle unwanted tanks because of the residual propane inside. However, most propane exchange companies will take them and recycle them at no cost to you.

NOT RECYCLABLE:

Insulator Cone: Please dispose of with your domestic garbage waste disposal system.
Weight Plate: Because the plastic weight plate is full of sand, please dispose of with your domestic garbage waste disposal system
Wheels: Please dispose of with your domestic garbage waste disposal system.
Regulator/Hose Assembly: Please dispose of with your domestic garbage waste disposal system. Remember to disconnect the gas hose from the gas line and any regulator before disposing.
Batteries: Proven cost-effective and environmentally safe recycling processes are not yet universally available for alkaline batteries. Some communities offer recycling or collection of alkaline batteries—contact your local government for disposal practices in your area. Otherwise, to find a battery recycling location near you, visit www.earth911.com. Never dispose of batteries in fire as they could explode.
Electronics (i.e. igniter wires, electric controller, heating element): Check with your local municipality to find out e-waste pick-up days or drop-off locations.

Note: Keep in mind that accepted recyclables vary by municipality. Check with your local municipality to see what’s allowed and what’s not.